Security awareness training is an education process that teaches employees about cybersecurity, IT best practices, and even regulatory compliance. A comprehensive security awareness program for employees should train them on a variety of IT, security, and other business-related topics. These may include how to avoid phishing and other types of social engineering cyberattacks, spot potential malware behaviors, report possible security threats, follow company IT policies and best practices and adhere to any applicable data privacy and compliance regulations (GDPR, PCI DSS, HIPAA, etc.)
Studies have shown that quick, relevant, and continuous training throughout the employee’s tenure with a company is the best way to arm end users to become an organization’s first line of defense.